Privacy Policy

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you voluntarily submit via our website forms.
• Device & Usage Data: Information such as your browser type, operating system, and pages visited. IP addresses collected via contact form submissions are retained for fraud prevention and rate limiting, and are automatically deleted after 1 year. IP addresses in cookie consent records are anonymised using SHA-256 hashing before storage.
• Cookies & Local Storage: Small data files and browser storage used to remember your preferences, analyse traffic, and deliver relevant advertising. See the detailed cookie table below.

How We Use Your Information

We use the information we collect for the following purposes:

Respond to your inquiries or requests, provide and manage our services, improve our website and user experience, and send relevant communications (with your consent).

Cookies & Tracking Technologies

We use cookies and similar technologies across three categories. You can manage your preferences at any time via the Cookie Settings panel.

Essential Cookies Always On

Required for the website to function. These cannot be disabled.

Analytics Cookies Optional

Help us understand how visitors interact with our website. Only loaded after you grant analytics consent.

Marketing Cookies Optional

Used for ad personalisation and campaign measurement. Only loaded after you grant marketing consent.

Third-Party Data Processors

When you grant consent, we share data with the following third-party processors:

• Google LLC — Google Analytics (GA4), Google Tag Manager, and Google Ads for traffic analysis, tag management, and advertising. Google Privacy Policy
• Microsoft Corporation — Microsoft Clarity for session recording and heatmaps. Microsoft Privacy Statement
• Google Workspace — Inquiry and feedback data is shared with our team via Google Chat for operational purposes.

Data Retention

We retain personal data only as long as necessary for its intended purpose:

• Contact form submissions: Automatically deleted after 1 year.
• Cookie consent records: Retained for up to 3 years as evidence of consent (GDPR Article 7).
• Analytics data: Google Analytics retains data for 14 months (GA4 default). Microsoft Clarity retains data for 30 days.
• Visitor tracking data: Stored in your browser only; automatically expires after 90 days of inactivity or when you withdraw consent.
• File attachments: Uploaded files from contact forms are automatically deleted after 10 days.

How We Protect Your Information

We implement reasonable security measures to protect your data against unauthorized access, alteration, or disclosure. IP addresses in cookie consent records are anonymised using SHA-256 hashing before storage. IP addresses collected via contact forms are retained for fraud prevention and automatically deleted after 1 year. All data is transmitted over HTTPS/TLS encryption. However, no method of transmission over the internet is 100% secure.

Sharing of Information

We do not sell, trade, or rent your personal information. We may share information with trusted service providers who assist us in operating the website and conducting our business, under strict confidentiality agreements. See "Third-Party Data Processors" above for details.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of such third-party sites.

Image Licensing & Copyright

All photographs, illustrations, and graphics published on this website — including equipment, project, and event imagery — are the property of Glow Power Rental and are protected by copyright. They are provided on this website for informational purposes only.

You may not copy, reproduce, redistribute, or use any image from this website for commercial purposes without our prior written permission. To request a licence to use any of our images, please contact us at info@glowpowerrental.com with details of the intended use. We will respond with the applicable terms and any associated fees.

Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights:

• Right of Access (Article 15): Request a copy of the personal data we hold about you.
• Right to Rectification (Article 16): Request correction of inaccurate personal data.
• Right to Erasure (Article 17): Request deletion of your personal data. You can delete your browser tracking data instantly via the "Delete My Data" option in Cookie Settings.
• Right to Withdraw Consent (Article 7): Withdraw cookie consent at any time via the Cookie Settings panel in the footer.
• Right to Object (Article 21): Object to processing based on legitimate interest.
• Right to Data Portability (Article 20): Request your data in a machine-readable format.

To exercise any of these rights, contact us at privacy@glowpowerrental.com. We will respond within 30 days.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Last updated: 18 February 2026